Hi Folks,

Have tried now for several days to access the buy parts link and each time there is a delay, as if server not found and then the message;

The page cannot be displayed

Anyone know if this is an issue. Or am I the only one.

Sorry forgot to mention that this occurs when I put in a year for Mercedes and then click search catologue.

Thanks.

Mad Mick

Works fine for me...

Everything is working fine as far as I can tell.
I tested it on IE & Firefox.
You may have something misconfigured in your browser or a firewall is blocking the content.

Hi,

still no joy, I have turned off my firewall and my pop up blocker and it's still the same, when I go to buy parts Fastlane opens fine and I can go to a year in the catologue ok and when I select Mercedes it doesn't find server.
I'm not in the USA but never had a problem before.

Clear your cookies and cache and try again.

Clear your cookies and cache and try again.
Hi,

Cleared my cookies and history and still no joy.

Thanks.

It must be a simple user error on my part, or; ?

Just for the heck of it...Does this link work? http://catalog.mercedesshop.com/

Hi,

that link takes me to the fastlane page, which I am already able to access when I click but parts, however when I select the year for my car and search catlogue, it wont find the server and says the page cannot be displayed.

I shall try someone else's computer on Monday and see what happens.

O.k. ....how about this? (1983 model year - I guessed)

http://catalog.eautopartscatalog.com/mercedesshop/sophio/part.jsp?partner=mercedesshop&year=1984&make=MB&model=EURO--001&clientid=catalog.mercedesshop&cookieid=1VP11CKBY1XX0I9F4G&baseurl=http://catalog.mercedesshop.com/

Hi Larry,

1975 Model,

also your link doesn't open for me, again page cannot be displayed.

Thanks.

Mad Mick: Using IE? Try Firefox. I also suggest this:

In IE: Tools: Internet options. Advanced tab. under browsing, 3rd option before "Underline links" is "Show friendly HTTP error messages" - uncheck it. If you get page not displayed still, it's serverside. If it shows Something "weird-looking" it's probably a server isssue - I can see it's an active server page (ASP). IE, for whatever reason, thinks not telling you the actual issue is a good thing.

Hey, Tomguy.

A big thanks to you;

Unchecked error message and still the same and then I thought about the server you mentioned and the only recent change with my PC is that I had wireless broadband installed in place of a dial up connection.

Disconnected broadband and then used dial up and can access the parts pages fine.

This must be an issue with my Broadband provider and I shall contact them on Monday.

Thanks again for helping me to think laterally for a change.

Mad Mick.